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How Starbucks is adjusting to life and business with COVID-19

Starbucks' John Kelly says they've learned from store reopenings in China. Closings and pick up only locations are a few of the changes with more to come #newdaynw

SEATTLE — Last week Starbucks announced it would be closing up to 400 stores in the U-S and Canada over the next 18 months.

At the same time, they're also shifting some North American stores away from the cafe model to a pick-up only and to-go model, in response to changing consumer behavior due to COVID-19.

John Kelly, Vice President of Public Affairs and Social Impact for Starbucks talked about what they learned after first re-opening stores in china.

RELATED: VERIFY: Did Starbucks ban employees from wearing BLM attire? 

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