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Alaska Air crew seen going above and beyond for distressed passenger

A woman says Alaska Airlines went above and beyond for a passenger who was in distress on a flight leaving Seattle.
(Photo: Kristen Wiley / Facebook)

A Facebook post about Alaska Airlines is going viral for all the right reasons.

Kristen Wiley posted a picture Friday on Facebook of flight staff helping a distressed passenger while on a flight leaving Seattle.

She says they had to sit on the plane for 45 minutes, because a woman with dementia was upset.

Wiley says the incredible staff was very patient with her, even cuddling her dog and working with her son to help.

“This is how I would want my mother, my sister, my aunt, my daughter, my niece, my friend cared for,” Wiley wrote.

Eventually they assisted the pair off the flight, provided a hotel and transportation, and allowed the woman to rest up before trying again the next day.

The post had over 5,600 shares and 23,000 reactions Monday morning.

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