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  • What happens when utility companies make billing mistakes?add to reading list  

    Posted on January 14, 2014 at 12:20 AM

    Updated Tuesday, Jan 14 at 12:20 AM

    We've heard stories about incorrect utility bills - mix-ups that lead to either overbilling or back billing for not paying enough. So what happens to the utility companies when mistakes like happen? It's a question Jesse Jones took to the state.

    By Jesse Jones / KING 5

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