TACOMA, Wash. - "I don't know what's going on. I thought they couldn't take my car, but it's gone!"
Yes, Adlantus Newton's car is gone. Long gone. It was repossessed. Now she and her kids are parked on the porch, with no ride in sight.
"This was my only car," Newton said. "We're missing out on a lot of stuff, I can't take them to choir practice."
This sad song gets worse. Adlantus thought she had made every payment on the car.
"I paid $299 monthly,by money order every month."
Even though she has a clear title to the 1999 Chrysler LHS, Wells Fargo bank still took the car and dropped it off in a Kent auction yard.
"I called the police, showed them my title, and they still let them take my car," Newton said.
That's right, the bank was moving towards selling the ride without having the title.
"And they are telling me to make a payment, no!"
So Adlantus called me.
"My faith right now is in Jesse Jones and God," said Adlantus.
Thanks, but you can't give me top billing over the man, Adlantus.
So I spoke to the Department of Licensing.
The agency told me, "Wells Fargo was removed as the legal owner in our system and the new title was issued reflecting that change."
The new title was issued to Adlantus and her mother Wanda.
"It's like I'm on a roller coaster," Adlantus said.
Then we presented our case to Wells Fargo. The company wouldn't tell us why this happened, but it surprised Adlantus with its response.
"The next thing you know the president of Wells Fargo is calling me. So I was like, 'yes!'"
The car was delivered straight to Adlantus' home.
"They brought it back they way they got it," she said.
But did they clean it up?
"No, and an empty tank, too."
Wells Fargo did resolve this situation quickly once we reached out to them. Remember, the Department of Licensing may be able to sort out any title trouble. If that doesn't work, call me. We've been hearing of similar cases in the area.