When Eliza Webb found a stranger s cellphone inside her ransacked car last month, it didn t take a lot of sleuthing to determine two things: one, the cellphone probably belonged to the person who d prowled her car; and two, the culprit was likely a teen.

Webb, who works with high-school students and is married to a man who has paid dearly for a youthful indiscretion, paused before summoning police.

What Webb ended up doing taking the 19-year-old and a cohort door-to-door through her neighborhood to apologize and return items they d stolen from 13 unlocked cars ended up making a lasting impression not only on the boys and their families, but also on many of her neighbors.

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