WSU and UW students: Helpful career, biz tips from a UCLA foe
08:59 AM PDT on Tuesday, October 10, 2006
Decision-makers at the Pac-10 probably consider it a birthright to promote the conference as the “conference of champions.” Yes, some school programs are better known than others, but all the athletic programs have reasons to be proud.
The same is true off the field. Broadcasters in the Pac-10 conference are also champions.
Consider the depth of respect a longtime UCLA announcer pays to his peers in the Northwest:
"Bob Rondeau, with more than 20 years as the voice of the Huskies, is unquestionably one of the best and most recognizable voices in the Pacific Northwest while Bob Robertson with his 40 years calling WSU football is the dean of Pac-10 play-by-play men in the conference,” said Chris Roberts, the voice of the UCLA Bruins. “They are both solid announcers and very good broadcast friends of mine."
Such positive comments are vintage Chris Roberts. Now in his 15th season calling UCLA’s football and basketball games, he hasn’t changed since I worked with him at a Southern California radio station from 1970 to 1971.
We had monster ratings at KFXM, a rock n’ roll radio station in the Riverside-San Bernardino region, one of the nation's top 30 markets. KFXM and its sister station, KDUO, had an astronomical 55 percent share of the listening audience. Chris was KFXM’s noon to 3 p.m. jock and I was the newscaster on both stations in morning and afternoon drive-time.
As he does now, Chris wore an enthusiastic smile 35 years ago, and he was analytical as the station’s music director. He had a knack for picking the right music for KFXM listeners. The playlist included artists from the Rolling Stones to the Supremes. But I’ll always remember overhearing him in the hallway explaining why the night-time ratings were so good; he successfully anticipated that Motown tunes would especially appeal to KFXM’s night-time listener demographic.
Chris and I agree that KFXM was a dynamic, fun experience. The now-defunct station served as a springboard for other successful broadcasters.
There were eye-opener incidents, such as when I spotted a 1960’s pre-Rolling Stones star – former artist Freddie “Boom Boom” Cannon – sitting in the lobby waiting to pitch Chris songs from Buddah Records. Cannon had stopped recording for a while after a string of hits that had been influenced by Chuck Berry. It suggested to me that life was tough and it was necessary to adapt in order to earn a living.
Our careers took different paths:
Chris worked at top Los Angeles radio stations before being hired for his current gig.
My career took me to different markets at various TV and radio stations before I attended the UCLA Executive MBA Program and segued to a career in business. Insights gained at KFXM helped me as a journalist and as a radio station programmer in achieving high ratings in different formats; from all news to adult contemporary.
Chris and his wife, Ann, have a son, David, and a daughter, Nichole. Nichole teaches Spanish in public schools. On game days, David serves as the UCLA spotter and locker-room coordinator. During the week, he runs his own firm, Direct-Hire Staffing Services in Newport Beach, California.
Chris and I sat down for breakfast at a Bellevue, Wash., restaurant recently. Here’s the interview:
Q: How does it feel doing play-by-play for a top university on KLAC, a Clear Channel radio station in the nation’s No.2 market?
A: As time goes on, there isn’t a day I don’t wake up appreciating and recognizing I’m one of the luckiest guys in America. I never take it for granted.
Q: What is your broadcasting philosophy?
A: It’s real simple – be professional in every aspect of the job. I once did Long Beach State football. George Allen gave me an important lesson about small things like providing pencils in the press room. He said you have to take care of every minute detail. If you don’t, then you’ll let other things slide.
(Allen, as a Pro Football Hall of Fame coach, never had a losing season. He had the NFL’s third-best won-lost record behind Vince Lombardi and John Madden, respectively.)
Q: In addition to your sports career, you’ve had a real estate broker’s license for 30 years, and obtained it when you were on-on-the-air at our powerhouse radio station. Why?
A: I was influenced by KFXM owner Howard Tullis at a young age. He taught me valuable lessons after I asked him for advice. He told me that when I got my first paycheck, to make the first payment to my savings account. Then he told me to save my money and he insisted that I save as much as possible.
Soon, I had saved up about $5,000. I really didn’t know what I was doing. I bought a four-unit complex for $44,000 with a $4,400 down payment and the owner carried a second. I sold it two years later for $88,000.
Q: Why and how did you get into sports broadcasting?
A: I played three sports in high school. In college, I studied at Cal Poly Pomona. While at KFXM, I started doing the high school game of the week on a cable channel, Teleprompter, which was owned by Jack Kent Cooke. (Cooke also owned the Washington Redskins and Los Angeles Lakers.)
Q: What counsel would you give a young broadcaster?
A: I enjoy helping young people. I ask them if they’re willing to work for low wages and go out to the desert for their first job. Then I tell them they can work their way up by making audition tapes and applying to stations in larger markets.
I remind them to stay optimistic and don’t get disappointed by only one person’s opinion. You have to put it aside. Don't get caught up in that negativity.
Q: What’s your career advice for a young businessperson?
A: The first thing you’ve got to do is don’t live beyond your means. Avoid credit card debt and ask yourself if you really want to buy that big car or television. Debt is a killer.
I believe the Golden Rule is very important: do unto others as you want to be treated. Another philosophy of mine is to be grateful for opportunities.
Q: Hobbies?
A: I play golf early every Sunday morning with my longtime friends.
Q: Ron Fairly recently announced his retirement from the Seattle Mariner broadcasts at the age of 68. How long do you intend to broadcast games?
A: That’s a surprise. Fairly is really good and at the top of his game. I intend to keep working as long as possible. It’s a lot of fun. They’ll have to drag me away.
Finally, in case you’re wondering, the UCLA announcer’s favorite music: Tunes by Chicago. The Chris Roberts Web site: www.chrisrobertsonline.net.
For radio buffs, here’s a Web site that pays tribute to KFXM: www.kfxm590.com.
From the Coach’s Corner, lessons in sports are analogous to lessons in business:
A sports team will often lose because of a lack of effort, poor strategy, failure to adapt, and mistakes on offense and defense.
Music retailer, Tower Records, with 89 outlets, will be a non-player now that a federal bankruptcy judge has approved the sale of the company to Great American Group for $134.3 million. Great American will liquidate Tower Records and 3,000 people will lose their jobs.
The demise of Tower Records was caused by several reasons:
- The company’s name was out-of-date. By way of comparison, consumers now know Kentucky Fried Chicken as KFC.
- Tower Records didn’t adapt its business model. Founder Russ Solomon failed to understand the viability of the Internet. He was widely quoted as dismissing it as both a threat and opportunity.
- Pricing points drew criticism from shoppers.
- The stores weren’t inviting.
- Many consumers complained about the lack of customer service.
So, you might want to consider these questions: How is your company perceived? Will you succeed like a championship sports team?
Terry Corbell has been a Seattle-area management consultant since 1992. His business-coaching column appears each Tuesday. Click here for more information on his background. E-mail your questions and comments to terry@corbellmanagement.com, or call him at (253) 952-3840. You can also visit his Web site at: www.corbellmanagement.com.
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