Welcome to the king5.com Help Center. Here you will find answers to our most frequently asked questions (FAQ) and contact information in case you need to reach king5.com or KING5.com.
Advertising
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How do I find your discounted, half-off or 50% off deals?
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Where can I find information about advertising on king5.com?
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Where can I find classified ads?
Content
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What if I have other questions or comments about king5.com?
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It looks like certain sections of king5.com have not been updated. What's wrong?
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When is king5.com updated?
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Who may I contact about reusing content from king5.com?
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What content from the TV broadcasts is not available on king5.com?
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What type of content can I find in king5.com that I won't find in the television news broadcasts?
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I just saw something in your newscast. Where do I find it?
Cookies
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What information will you be tracking along with my cookie?
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Will I receive unsolicited e-mail if I accept your cookies?
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How do I activate the "cookies" setting on my computer's browser?
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Why does this site use cookies?
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What is a cookie?
E-mail Newsletters
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I don't want to receive weather e-mail alerts anymore. How do I delete my Weather Underground account?
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I use a Mac computer, and your newsletters appear as just a bunch of garbled computer code on my screen. Is there a compatibility problem with your newsletters and the Mac format?
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I use AOL, and I haven't been receiving any of the newsletters I signed up for at king5.com. Can you help me?
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My e-mail program doesn't support graphically enhanced e-mail like HTML e-mail. I can't receive documents with photos, video or audio clips. Can you send me the newsletters in a text-only format?
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I have a new e-mail address, and would like to update my profile.
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How do I subscribe or unsubscribe to a newsletter?
General Frequently Asked Questions
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What if I have other questions or comments about king5.com?
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How do I apply for a job or internship with KING5.com?
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How do I submit news tips, contact the TV station and contact the Web site?
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How can I get answers to questions about registration?
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I've forgotten or lost my password. What do I do?
KING5 OnTV FAQ
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Why do some of the Web camera or radar images seem out of date on king5.com?
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How do I watch streaming video online?
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Do you provide streaming video on your site?
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If I have a question or comment about a Newscast, who do I contact?
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Who do I contact if I have questions about NBC programming?
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Where can I find KING5.com Television's broadcast schedule?
Registration
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How do I get a question answered that is not in the FAQ?
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If you are customizing your content to me, does this mean that I don't get to see some of your site?
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How secure is this Membership process? Will anyone be able to steal my e-mail or contact information?
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How do I unsubscribe to a newsletter or other products?
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I don't want to be contacted by advertisers. How do I get my name off your contact list?
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I want to change my password. What do I do?
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Why does the system not accept my e-mail address?
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I am a member, so why am I being asked to sign up again?
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I requested a new password, but it was never sent to me.
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How can I change my account information?
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Will my e-mail address or name appear anywhere on your site?
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Will you be using my name or e-mail address to solicit anyone else?
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How long are you going to be keeping this information?
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Are you going to sell or share my personal information?
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How are you going to use this information?
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Why is all information required on the membership form?
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What happens if someone is not truthful in the signup process?
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What if children try to sign up on your site?
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How can I remove myself from your database?
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Will I receive unsolicited e-mail if I signup on your site?
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Will I receive unsolicited e-mail if I accept your cookies?
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What are you doing to protect my privacy?
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What information will you be tracking along with my cookie?
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Why does king5.com use cookies?
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What is a cookie?
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Why does king5.com require a membership to access certain sections of the site?
Technical Issues
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I'm having trouble reading your site. Graphics don't seem to work like they should. And the type doesn't display in a completely readable form. What's wrong?
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I subscribe to America Online. My web browser doesn't seem to show some parts of your site. What's the best way to view your Web site?
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How do I make king5.com my Start Page?
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Who do I contact if I am having problems with king5.com?
