GIG HARBOR -- Jonathan Sheets sits in an empty house, thinking of empty promises.
"It sucks because we're living out of suitcases, if you will," says Sheets.
Sheets knows something about service. He enlisted in the Marines 10 years ago. He did a tour in Iraq and Afghanistan. He suffered a spine injury and PTSD.
"A 150 lb. IED blew my truck in half," says Sheets.
So after getting medical retirement, the Peninsula High graduate had a chance to move back home to his parents' vacant house in Gig Harbor.
Precision Moving, based out of New York City, offered him the lowest price to move him across country: about $5,700. He paid them $1,284 up front.
But once the company had his belongings, it kept tacking on extra charges, even demanded a ten to fifteen percent tip at pickup.
"We ended up pulling out $500 from the bank and said hope that's good enough for you," he says.
It brought the total to almost $8,700 -- three thousand more than what they quoted him. And they're demanding cash.
The moving company is suppose to arrive in the next 48 hours. Sheets doesn't have the money, and he's not sure what he's going to do.
"They're a company out of New York," says Sheets. "What are they going to do, turn around and then I have to pay them to come back out here?"
The manager with Precision Moving says they're a legitimate company and he's looking into the matter.
Sheets feels like he's being strong-armed into paying up.
The Federal Motor Carrier Safety Administration keeps track of complaints against interstate movers. Precision moving has numerous complaints filed against them.
For more information on how to protect yourself in a move, go to https://www.protectyourmove.gov/.
You can file a complaint here, http://nccdb.fmcsa.dot.gov/HomePage.asp.