In today's 24/7 culture, entrepreneur Kelly Loudon knows customer service is key. To keep customers happy in an increasingly competitive marketplace, you have to deliver.
"We’re kind of like Domino's," said Loudon. "You call up, give us your order, give us your address and we'll deliver it right away."
Loudon loaded up his delivery car Monday afternoon, but he wasn’t delivering pizzas. He was delivering pot.
"Sometimes people can’t get to a dispensary, so we bring it to them," he said, with a backpack full of buds.
Loudon and his brother Mickey run Nurse Nancy’s Medical Marijuana Delivery along with their mother, who is an actual registered nurse. Her bio on the business’s website reads, "I’ve been a nurse for over 30 years. My belief is to relieve suffering in any way possible, and I have seen firsthand the true benefits of medical cannabis."
Customers can text or email their medical marijuana ID card, and Nurse Nancy delivers direct to your door for free until 2 a.m.
"We’ve only been in business for a month and our orders have picked up really dramatically," said Loudon.
There are more than a dozen outfits offering medicinal pot delivery services in greater Seattle. The state Liquor Control Board, however, warns smokers not to get too fired up. Delivery is only legal for medical marijuana, not the recently legalized recreational variety. While alcohol delivery is legal, recreational weed will only be sold in state certified stores.
The recipient of one of Nurse Nancy’s Monday deliveries, who asked for his name to be withheld, said the service was long overdue.
"It was time for it to happen," he said. "Service with a smile!"