The North East King County Regional Public Safety Communication Agency (NORCOM) has announced it is investigating the security breach of a server that stored records of an estimated 6,000 medical responses for Duvall Fire District 45, Skykomish Fire Department and Snoqualmie Pass Fire & Rescue (Fire District 51).
"We discovered very recently that a computer had been hacked by a hacker who had basically broke down a password... a low level password to one of our stand-alone computers," said Tom Orr, Exec. Director of NORCOM.
NORCOM says a preliminary investigation indicates that records including names, addresses, dates of birth, nature of emergency call and initial medical condition may have been compromised.
The breached files also contained personnel data for 231 full-time and volunteer firefighters who work or have worked for the three agencies.
NORCOM says they were notified of the data breach in late December. They say the hacked server is not connected to the 911 computer system. The server is no longer in service.
NORCOM says they are working with the Bellevue Police Department and with the United States Secret Service’s Electronic Crimes Task Force on the investigation.
“We have begun notifying the people whose information was potentially compromised. Security and professionalism are paramount to NORCOM; we are implementing enhanced, significant security measures to prevent the potential for future compromise," Orr said.
NORCOM says they have designated an email and phone number for people who are potentially affected by the breach: the informational hotline number is: 425.646.8011 and email is: firstname.lastname@example.org. Potentially affected people can contact the three credit reporting agencies to place a fraud alert on their accounts. Contact information for credit bureaus: Experian 888.397.3742; Equifax 800.525.6285; TransUnion 800.680.7289.