Print
Email
Share

Fast food customers' identities stolen by worker, say police

by KING 5 News

KING5.com

Posted on July 28, 2010 at 1:26 PM

Updated Wednesday, Jul 28 at 9:55 PM

SEATTLE – Three people are charged in an alleged identity theft ring, skimming credit and debit card information from fast food customers at a Tukwila Wendy's restaurant.

Maria Elena DeHoyos-Ortiz, 33, Linzy Jerome Hopkins, 27, and Ricardo Ricky Ramacho, II, 28, are charged with multiple counts of conspiracy to commit identity theft. King County Sheriff's Detectives say they compromised at least 135 accounts to the tune of approximately $75,000, and that number could grow.

"First, they ran a $27 amount and then two minutes later it was $327, and it put me overdraft," said Gloria, one of the fraud victims who asked that we not give her full name.

In probable cause documents, detectives say an investigator at Boeing Employee's Credit Union noticed several of the bank's customers were showing fraudulent activity. The investigator identified the Wendy's restaurant at 15010 International Boulevard as the likely place where the accounts were compromised.

Detectives believe DeHoyos-Ortiz, an employee at the restaurant, used a handheld credit card skimmer to steal the information while she was at work. The alleged skimming happened between Sept. 14, 2009 and July 21, 2010.

Court documents say Wendy's requires employees to include their employee ID number for each sale. Of the customer cards that were counterfeited, detectives say DeHoyos Ortiz' ID number was used in every transaction.

DeHoyos-Ortiz, Hopkins and Ramacho allegedly used the information to make purchases. Detectives say the fraudulent purchases were often made months after the skimming happened, in order to throw police off the suspects' trail.

Detectives say they have surveillance video from several retailers showing the suspects making transactions using the stolen card numbers.

After arresting DeHoyos-Ortiz at work, detective searched two homes and three vehicles linked to the suspects. They allegedly found two card skimmers, a card reader/encoder, credit card stock, gift cards, a computer and numerous Playstation gaming systems.

Several credit and gift cards were confiscated. Detectives say in most cases, none of the numbers encoded on the magnetic stripe matched the numbers on the front of the cards. Detectives say there were able to link some of the cards back to the list of cards run by DeHoyos Ortiz.

Arraignment is scheduled for August 5.

KING 5 went to DeHoyos-Ortiz' home Wednesday. A woman who answered the door said she was unaware that DeHoyos-Ortiz, the mother of two young children, was involved.

Print
Email
Share
 

To add a comment, please register or login.

1000 characters remaining

Submit

We welcome your comments on this story's topic. Off-topic comments, personal attacks, and inappropriate language may be flagged and removed, and comment privileges blocked, per our Terms of Service. Thanks for keeping the comments space respectful.

Privacy Policy

You have indicated this comment should be removed.

Close

The comment has been submitted for review. Thank you .

Comments: Displaying 1 - 12 of 12

quotient said on July 30, 2010 at 10:57 AM

Read the story. This would never happen in Arizona. And we all know why.

48844596
Flag this comment

dede1978 said on July 29, 2010 at 9:17 AM

And watatoe it is a credit issue, all the purchases made on my credit/debit card were credit transactions. They use your card information at places where they can select debit or credit and not have to provide ID. They did not have my PIN number, thus they could not use my card for debit transactions. What needs to happen is every place you make purchases with a card, ID or a PIN number must be required.

48744969
Flag this comment

dede1978 said on July 29, 2010 at 9:13 AM

cherieam14, in my case it was not a credit union it was Bank of America and as stated in my comment yesterday, they told me about the fraudulent activity. I happened over a weekend. I purchased coffee at Tully's, then later that evening my husband tried to purchase something at Costco and his card was declined. When he went to the cash machine to withdrawal some money, he was referred to the fraud unit. While making purchases in the Seattle area our card was also being used to make small purchases, none over $100., at gas stations and fast food restaurants in Illinois, thus the flag for fraudulent activity. The bank credited my account the next day, all I had to do was sign an affidavit that it was not me making those purchases.

48744509
Flag this comment

bazwest said on July 29, 2010 at 8:14 AM

This is clearly a huge problem, my card has been compromised at least three times, always at different places. Hopefully the credit/debit card industry will come up with a solution.

48737449
Flag this comment

sandraharrelson said on July 29, 2010 at 7:00 AM

My debit number was taken at a chinese resturant in Lakewood. The person who did it bought a ticket to France. They did not know how liitle I make LOL. The credit union gave me the money back but it was a hassel.

48728754
Flag this comment

littledude said on July 29, 2010 at 6:49 AM

LOL though this is not identity theft, but i remember purchasing an ice cream cone at mcdonalds and my receipt said it charged me $1.49 or whatever, but i go home online and see that mcdonalds took 200$ out of my account! LOL

48727424
Flag this comment

cherieam14 said on July 28, 2010 at 11:07 PM

Just wanted to bring this to your attention...Boeing Employees Credit union (BECU) is NOT a bank they are a credit union......there is a huge difference! Way to go BECU for detecting the fraudulent activity.

48704019
Flag this comment

watatoe said on July 28, 2010 at 7:28 PM

First....be aware that this is not ONLY a credit card thing. It also happens to debit cards just as well (I know.....believe me!) And fast food restaurants and gas stations are not the ONLY places this occurs. I had $750 stolen from my bank account (I used my debit card) at a thrift store! I am now back to using cash and doing all my banking in person. Hassel and time consuming? Yeah....but I'm finding it worth the extra work.

48692414
Flag this comment

jimmy29s said on July 28, 2010 at 6:40 PM

always use cash if you can't pay for it in cash then you don't need it if your hungry go to the grocery store in that part of town there's been all sorts of problems like this at the corner stores and gas station's restaurant theirs about as much crime going inside places as there is outside there prostitutes and thugs all over the place around there

48689544
Flag this comment

dede1978 said on July 28, 2010 at 3:45 PM

I've been the victim of this type of crime, they only got about $200 to $300 from my account, little purchases at gas stations. The bank returned the funds after stopping my card for suspicious activity and having me file a fraudulent activity report. Funny, I was making purchases in Seattle and Illinois over the same weekend..... And yeah, I do use cash now whenever I'm in a fast food restaurant that I would have to hand over my card since this happened. They could really stop some of these types of things from happening if they required ID for every credit transaction. You'll find that most of these transactions are credit because the thief doesn't have your PIN number to use it as a debit card. Never let your card out of your hands or site if at all possible.

48678109
Flag this comment

taekwondo_chuck said on July 28, 2010 at 2:55 PM

Rule 1: Never eat at fast food restaurant. Rule 2: Never pay with your credit card.

48674054
Flag this comment

freemonttroll said on July 28, 2010 at 1:39 PM

I deal with credit card fraud where I work, here's some tips to reduce the risk of identity theft. 1. Pay cash for everyday transactions whenever possible. 2. Don't use your debit card for online transactions. 3. If you use your credit card, don't use it where it is taken out of sight, e.g. Restaurants. 4. Don't purchase items from the internet unless it's a reputable company, especially health supplements! Better yet, use a prepaid Visa for your online transactions. The magnetic strip on the card is not encoded. The account details are easily obtained with a simple card reader.

48666141
Flag this comment