Remember what it was like with your first child? It was two parts wonderment and one part exhaustion.
"The first three months have been very tough, not enough sleep. All I got to do is feeding, changing, burping, but it's getting easier," said Michelle Ma.
Michelle Ma has got it all going on with her daughter Kiki, and now Michelle's got two other babies to take care of and they're pretty awful: Two medical bills for more than $1,500 from Evergreen Hospital.
"I haven't been there, I didn't do anything there, why did they send a bill?" she wondered.
Michelle says she's only been to Evergreen Hospital once and that was for a car seat check for Kiki.
So the new mom called the hospital when she first got the bills.
"She checks through the Social Security number and she says I wasn't even in their system. She said this must have been sent to the wrong address, we'll get it corrected," said Michelle.
But it wasn't.
Next, the mailman delivered two collection notices - one for $1500, the other for $66. By this time, this momma wasn't happy.
"Holding the cellphone in one hand and holding the baby in one hand, and the baby didn't like that, and she started crying, and I was on the phone sweating. It was a very bad experience," she said.
The people at Evergreen Hospital said they'd investigate the charges again, but after by this time Michelle had enough, so she called me.
We asked for an explanation from Evergreen, but they couldn't give us one. But they were willing to take care of those bills.
Jesse Jones: "You don't owe a cent. You are not going to get any more bills and the whole thing is over."
Michelle Ma: "I can't believe it. It's like magic."
If you get a bill that you know you don't owe, dispute it in writing via certified mail. Also tell the collection agency to stop contacting you and don't throw away any correspondence.
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