Rajesh Chund loves satellite TV. Why? Because that company isn't chasing him down for money he doesn't owe like Comcast Cable is.
In, 2007 the company tossed him into collections saying he owed them $700.
"I was really upset and scared," said Rajesh.
The company said he failed to turn in his equipment. Not true says the Fijian who claims he wasn't given any equipment in the first place. All he had was basic cable right out of the wall.
"I said, 'What, are you kidding?"
The cable giant suspected someone was using his name in a home in Burien. So, Comcast made him an offer he couldn't refuse. All he had to do was prove he was living in Federal Way, which he was, and then file a police report for fraud and everything would go away. At the time, it seemed like a good offer.
Fast forward two years later. The debt came. This time the bill was bigger and badder -- $1,200 from a different collection agency.
Rajesh called Comcast back. They said it was taken care of. This time, he asked for proof.
"The girl said Comcast was going to send me a letter in 10 days. It's been almost a month. I haven't received anything from them."
I jumped in and called Comcast. Everything is worked out now. Comcast says it has contacted the collection agency and letters will stop.
They better, or I'll stop by.
Comcast says there are at least 20 people like Rajesh who shouldn't have received these collections letters. It seems the company sent the information to the collection agency and did not properly flag them as fraudulent accounts. The company has contacted the agency and says the letters and calls will stop immediately.
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