New GM CEO starts review of recall procedure

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Associated Press

Posted on March 4, 2014 at 2:00 PM

Updated Tuesday, Mar 4 at 2:02 PM

DETROIT (AP) — General Motors' new CEO is starting an internal review of the company's practices after an embarrassing recall of 1.6 million older small cars.

CEO Mary Barra says in an e-mail to employees that the review will hold the company accountable and improve processes so the problem doesn't happen again.

Last week GM doubled the number of cars included in a global recall of small cars for faulty ignition switches that have been linked to 13 deaths. The company issued a rare apology for the slow response and admitted it knew of the problem a decade ago.

Barra says she's also leading a group of executives who will handle the response and monitor progress on the recall. She says GM's reputation will be determined by how the company handles the problem.

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